“Amy Mowles was an integral part of the development and success of Eastwind Surgical (Pain/Neurosurgical ASC, Columbus, OH). Her expertise and advocacy helped us achieve State of Ohio, AAAHC, and Medicare certification more quickly than expected. Her business style is responsive, direct, and confident. These are great qualities of a project leader working on your behalf. As a first-time administrator, Amy really helped explain the start-up process in a way that I could understand and initiate under her supervision. I would recommend Amy without reservation.”
Lynn S. Feldman, RN, MBA
Administrator, Eastwind Surgical
lfeldman@eastwindsurgical.com
•
"Amy, thanks for a consulting job well done. I am excited to get the ASC up to speed. I will certainly recommend you highly to anyone interested in your services.
Chris Gussner, M.D.
Idaho Physical Medicine & Rehabilitation
•
"Amy provided us with careful and valuable assistance for this monumental project. Building an ASC was the most difficult task I've ever accomplished and Amy was there for us every step of the way. Thanks Amy"
Steven Mortazavi, M.D.
Valley Pain Specialists, PC
Bethlehem, PA 18020
•
"I decided in 2002 to move from a hospital based interventional pain practice to an office based or surgery center that I would own. Once I made that decision I needed to figure out how to accomplish it. I know pain medicine, not local, state, and federal requirements, nor am I a financial analyst. I also did not know if it was financially feasible to do what I wanted to do. I had heard Amy at a conference and contacted her for advice. I supplied her with my practice demographics, and she and Bill Lindeman put together a financial plan with projections showing that my plan was feasible (which was needed for the local bank and SBA). Amy does not offer a turnkey operation. She told me what I needed to do, and how to do it, but did not do it for me. That worked great; I was looking for guidance, not a business partner. There are a number of hurdles to opening a surgery center: Life Safety Inspection, State inspection, Medicare certification, and some review body accreditation (AAAHC, or JCAHO). Following her guidance we successfully cleared all of these hurdles. She also is a wealth of information on who to contact for medical equipment and supplies, and how to properly bill (what’s a grouper?). Finally, I have asked for advice on multiple topics since meeting her, and she has been free with her advice and direction (who should I contact when I received a review from Medicare? David Vaughn, Esq., What’s the going salary for a P.A.? 85K., Contacts with other directors of nursing for networking? Supplied).
I have the satisfaction and headaches of running my own practice the way I want with the people I have hired. It’s the best the decision I’ve made. And working with Amy is a large part of the success I’ve had. If anyone would want to contact me about Amy, or starting an ASC, please feel free."
Terrence M. Calder, M.D.
York Adams Pain Specialists
terryc@hanoverpain.com
•
"We've just finished working with Amy as we conceived, built, and have started running our endoscopic ASC in Southeastern PA. She made the whole process much smoother than we know it would have been otherwise, and kept us on track with documentation during this complicated process. Most importantly, she handled all our contracting with insurers, and let us concentrate on our practice. She is incredibly knowledgeable in this field and a pleasure to work with! We recommend her enthusiastically."
David Neiblum, MD
West Chester Endoscopy, LLC
Pennsylvania
•
"Thank you. Without your help all of this would have been impossible."
Jared Leger, RN, Director of Nursing
Stonegate Surgery Center
Austin, Texas
•
"Amy is the best. Working with Amy was a wise investment in the future. She was instrumental in bringing the ASC to fruition."
Jeffrey S. Grossman, M.D.
Peachtree Spine and Pain Physicians, Inc.
Atlanta, Georgia
•
"In November of 2003, we contacted Mowles Medical Practice Management and WEL Designs to evaluate the possibility of opening an ASC for Pain Management. Amy and Bill evaluated our current volume of patients, referral base, and our goals. They toured numerous sites in our area and helped us select the site for the construction of our facility. They developed a Performa that was detailed and precise.
Amy's insight into the function of ASCs from policies and procedures to billing issues to licensing was invaluable. Amy provided information that was on target. The quality of the information and the amount of time that we saved was incredible. The assistance provided by Amy allowed us to continuing treating patients while developing our ASC.
Bill Lindeman was our medical facility designer. He has many years of experience in medical facility design. The facility that Bill designed for us is wonderful! Patient flow is efficient and has allowed us to see increasing volumes of patients with ease. He was able to make our developer/contractor understand the importance of the specific requirements for ASCs in our state. Bill made several on site visits and helped correct errors in the construction. He acted as our advocate with the developer and prevented us from having a building that did not meet code.
The experience of developing and building an ASC is time consuming and at times exasperating. Thanks to Amy and Bill we have an ASC that has passed life safety surveys, Department of Health surveys, AAAHC accreditation surveys and is productive and functional. Without Mowles Medical Practice Management and WEL Designs, the project most likely would not have been attempted."
Vivian Wisniewski, R.N.
Harrisburg Interventional Pain Management Center
•
"I
practiced pain management for 10 years before attempting to start an
independent practice. Amy walked my staff and I through a very
challenging time without a hitch. We not only opened on time, but
achieved AAAHC accreditation within 12 months. The survey process has
forced us to look at things from a quality of patient care perspective.
It not only provides our patients with the very best service and care,
but protects the practitioners as well.
Without Amy and her expertise, this would not have been an avenue we
would have explored. When she is working with you, you have her full
attention and complete loyalty. She did not recommend anything that she
did not believe we could do, or that was not in our best interest. She
is all about the individual and his or her specific needs. We would not
consider further growth and expansion without her expertise. "
Tripp Gordon, MD
518-220-9575
Fax 220-9114
•
"If you look at the initial contract with
Mowles Medical Practice [that details the services to be performed], you may say
to yourself, "Well, that may not be so bad. I can involve my office manager
and try to do it myself." That may be true, if you decide to give up your
medical practice and double the level of stress in your life! Even then, you
cannot possibly accomplish much because you simply don't know the rules of the
game.
Working with Amy Mowles takes you to a level beyond the
usual client/consultant relationship. She is there first to educate you and help
you understand what everything is about. She is always available to soothe your
anxieties and frustrations (and, believe me, despite all the preparations, you
will have your share of these). She is always pleasant, upbeat and professional
and has an excellent and comforting sense of humor.
We may know where to place our needles, but Amy knows
who to call to solve any problems when developing a practice. This level of
intricate networking is the most puzzling part of the Surgical Center equation,
and Amy has all the answers.
One more piece of advice: Listen to Amy from the
beginning, follow her advice carefully and get the whole package, including the
architect consulting services.
Should you have any questions, I will be more than
happy to talk to any one of you in person."
Julien Vaisman, M.D
New England Pain Care
Peabody, MA
(978) 826-7230
julien.vaisman@pain-and-wellness.com
•
"In
November, 2003, I decided to venture out on my own. I had no real idea
about ASC's, Office Based Procedure Rooms, and the differences between the two.
It was a stressful time, and I was in need of an advisor and a friend.
Amy
Mowles became both, immediately responsive to my acute needs, and perpetually
available during the entire process. She is knowledgeable in all the
topics that I needed help with, and willing to bring in other experts if needed.
Almost
two years later, the practice is thriving, and is still run under the guidelines
that Amy established. I would highly recommend her to anyone interested in
pursuing a successful practice."
Mark J. Rubin, M.D.
•
"Planning, building, credentialing, running an
ASC is not for the faint-of-heart. You need help. Amy Mowles is your answer to
the question: How can I possibly do it? Amy and her staff will make it possible for you to
continue practicing medicine while the details are seamlessly managed behind
the scene. You will be gifted a fully licensed, certified and
accredited facility that will be the envy of your colleagues, and a showcase for
her talents.
Amy Mowles makes it all happen. It has been a
privilege to have had the opportunity to work with her."
J. Philip Barrett, M.D., Ph.D., President
Wyomissing Surgical Center, Inc.
Wyomissing, PA
•
"We hired Mowles Medical to tackle the daunting
task of re-negotiating physician fees for our office based procedures. In
particular, we asked her to help us educate our major payers on what we do and
how we save them money by keeping some of our procedures in the office setting.
While this was quite an undertaking, Amy was able to persevere and get most of
the payers to agree to rate hikes in our physician fee schedules to help cover
our overhead and incidentals—the bottom line is, Amy has helped put more money
in our pockets! Hats off to Amy and her staff, they are true
professionals."
Douglas Wisor MD
Partner
The Center for Physical Medicine & Pain Management Northern Virginia
•
"As an entrepreneur it was a pleasure to work
with someone as professional as Amy Mowles. She knew exactly what it would take
to get our Surgery Center state licensed, Medicare certified and AAAHC accredited.
As a bottom line person, her fee for the services she provided was, in the
end, a bargain."
William M. Bungeroth, CEO
Delaware Valley Orthopedic and Spine Surgicenter
Bala Cynwyd, PA
•
"We recently had our AAAHC survey. The surveyor was very experienced. He has been doing 4 to 5 surveys per year for the past 15 years. He was very impressed with the manuals of policies and procedures that you had provided us. He found them extremely well-written, and very comprehensive. There were no deficiencies. As you know, prior to finding you and learning about all your services and resources, I had spent countless number of hours on these policies and procedure manuals, and was nowhere near being finished. With your help, in a matter of days, I was able to complete all of the necessary paperwork for the inspection. I thank you again for your invaluable assistance in this matter.
Sincerely,
Babak Arvanaghi, M.D.
President
SPINAL INJECTION INSTITUTE, LLC
•
"Amy was very flexible and able to meet any
challenge that came our way during the process of getting our Ambulatory Surgery
Center up and running. She continues to be an invaluable resource even after we
achieved accreditation."
Suzann Simmons, RN, BS, MS
Director of Nursing
Coastal Pain Care Center, LLC
Lewes, DE
•
"Amy gave us the courage, wisdom and guidance
to move forward with our ASC project. We could not have done it without her...
and it was well worth it!"
PK Suchdev, MD
Nashua, NH
•
"Amy made the process of developing our center and
achieving accreditation painless. She has vast experience and knows how to avoid all the
pitfalls that could easily have kept us from reaching our goals. She is highly responsive to her clients' needs and
makes herself available to answer questions or just reassure. I highly recommend Amy and her team."
Elliot Sterenfeld
The Center For Spine Care
Lancaster, PA
•
"It was a
pleasure to work with Amy. We started our project in April and were open the
first of August. We were state inspected and approved by the end of August. We
could never have done this so quickly without the help of Amy. Her resources are
unbelievable. I highly recommend MMPM to any medical practice. She is a
wonderful person to work with."
Tracy L. Odom
Pain Treatment Center
Hattiesburg, MS